It's my husband's turn for a computer crash :(

I've already been there and done that. :(

The good news:

• His computer is back up and running.
• He now has a contract with Dell for three more service calls within the next 12 months without further charge.
• He took the hint, and backed up all of his most essential files.

The bad news:

• It took the poor man two days to re-install all of his software.
• He had to back up his files onto his flash drive, since our ancient external hard drive is incompatible with Windows 7.
• Shelling out $450 in less than a week to have two computers resuscitated did serious damage to our bank balance. :(